Return & Exchange Policy

Return & Exchange Policy – Glow More

At Glow More, your satisfaction comes first. We\noffer a smooth and flexible return and exchange process for your convenience.

1. Requesting a Return or Exchange:

You may request a return or exchange within 10\ndays of receiving your order, provided the product is in its original\ncondition—unused, unopened, and with intact packaging.

2. Damaged or Incorrect Items:

If you receive a damaged item or an incorrect\norder, please contact us immediately. We’ll issue a full refund,\nincluding shipping and any applicable taxes, once the item is returned in its\noriginal condition.

3. Exchange Process:

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• If the\n replacement product is higher in price, the difference will need to be\n paid. If it’s lower, the difference will be refunded.
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• For courier\n deliveries (e.g., SMSA, Aramex), we’ll send a return label to attach to\n the parcel, which can be dropped off at the same courier.
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• If delivered by\n a Glow More representative, we’ll arrange pickup directly from you.
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4. Wrong Address or Failed Delivery:

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If a wrong address was provided or the courier\ncouldn’t reach you and the order was returned, the customer will be responsible\nfor any return and reshipping fees.

📞\nCustomer Service: 567993040
\n📧 Email: [email protected]

Your satisfaction is our top priority — and\nwe’re here to serve you better every day.